These terms govern your use of the AisleRank website and services provided by AisleRank LLC, an Alabama limited liability company ("AisleRank," "we," "us"). By using our website or services, you agree to these terms. If you use the services on behalf of a company, you represent that you have authority to bind that company.
AisleRank measures and helps improve how often AI assistants (such as ChatGPT, Perplexity, Gemini, and Google AI) recommend ecommerce stores. Offerings include a free AI Visibility Score, paid monitoring subscriptions, and done-for-you optimization retainers. Our services are intended for business use by people 18 or older.
AI Visibility Scores and reports are produced by our own methodology: we run defined query sets against AI platforms via their official APIs and analyze the results. Results measured through APIs may differ from what individual users see in consumer apps. Scores are point-in-time estimates, not guarantees. AI platforms change their models and behavior constantly and we do not control them. We do not guarantee that any AI assistant will recommend your brand, or any specific ranking, traffic, or revenue outcome. Free scorecards are provided "as is" for informational purposes.
Paid plans are billed monthly in advance through our payment processor, Stripe. Plans are month to month with no long-term commitment. You may cancel at any time by emailing derek@getaislerank.com or through any account tools we provide; cancellation takes effect at the end of the current billing period, and access continues until then. Except where required by law, payments are non-refundable. Prices may change with at least 14 days' notice; changes apply from your next billing period. Applicable sales tax is calculated and added at checkout.
Done-for-you retainers are scoped in writing (email is sufficient). Unless otherwise agreed: retainers bill monthly in advance, either party may cancel with notice before the next billing date, and work product delivered to you (reports, implemented fixes, content) is yours upon payment. Our underlying methodology, query sets, software, and templates remain ours.
The AisleRank website, brand, software, scoring methodology, and report formats are owned by AisleRank LLC. You retain all rights to your own store data and content. If you send us feedback, we may use it without obligation.
Our services reference and interact with third-party AI platforms and tools (including OpenAI, Google, Perplexity, and Anthropic products) under their applicable terms. We are not affiliated with or endorsed by these platforms, and their availability or behavior may change without notice.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AISLERANK'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE (OR $100 IF YOU HAVE PAID NOTHING). WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA.
We may suspend or terminate access for breach of these terms. Sections that by their nature should survive (including 2, 6, 8, and 10) survive termination.
These terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules. Courts located in Alabama have exclusive jurisdiction over disputes, and each party consents to their jurisdiction.
We may update these terms from time to time. Material changes will be posted on this page with an updated effective date; continued use after changes take effect constitutes acceptance.
AisleRank LLC · 212 W. Troy St. STE B, Dothan, AL 36303 · derek@getaislerank.com